Please go to "DHL eCommerce" to check your order. OR, you may choose to have a replacement. We will reply you ASAP.Our aim is to provide Top Level Customer Service, normally so we will try our best to solve any problem. The item "5-16FT Rustic Sliding Barn Door Hardware Wood Closet Roller Track Kit OY" is in sale since Friday, January 05, 2018. This item is in the category "Home & Garden\Home Improvement\Building & Hardware\Doors & Door Hardware\Other Door Hardware". The seller is "ohbuybuybuy" and is located in Chino, California. This item can be shipped to United States.